Hearing Aids on the NHS

Endon Hearing Care Centre provides a community based service for patients of NHS North Staffordshire.

The NHS Endon main reception telephone number: 01782 504109. (Please quote reference NH NS 01.)

We aim to provide:

* a high quality, efficient service for all patients with a hearing loss

* local clinics for improved accessibility to hearing health needs, reducing travel time for patients

* patient and GP extra choice

Our hearing services include:

A full hearing assessment for patients with hearing difficulties at a local venue with short waiting time. This is conducted by a qualified Hearing Aid Dispenser.

Fitting of the latest NHS digital hearing aid technology if a hearing aid solution is recommended.

Full Aftercare: Follow up aftercare service for patients fitted with digital hearing aids.

On-going support and management for patients, including easy-to-contact appointment centre to arrange service/maintenance appointments - which includes re-tubes, battery allocation and new hearing aid moulds if required.

Walk in Hearing Centre at the Endon branch - for retubes and batteries (week days only).

Hearing Helpline: Support line for advice on hearing health, hearing aid operation, service and emergencies - five days a week - 9 - 5pm. Call 01782 504109 and quote reference NH NS 01.

Microsuction Earwax Removal: We have a fully qualified ENT Nurse Practitioner with years of experience in microsuction wax removal (a more comfortable and safer method of wax removal rather than traditional syringing). This is available for new patients prior to hearing aid fitting if required.

Talk to your GP first
If you are a patient of the NHS North Staffordshire and are concerned about your hearing then please talk to your GP. If your GP recommends a hearing assessment referral then you will be offered a choice of providers - including Endon Hearing Care Centre and the many external local clinics.

The NHS Endon main reception telephone number: 01782 504109. (Please quote reference NH NS 01.)

Our local Hearing Cinics include:

Bradwell Hospital
Talke Road, Newcastle, ST5 7NJ
(Appointments all day Monday and Friday)

Nuffield North Staffordshire Hospital
Clayton Road, Newcastle, ST5 4DB
(Appointments Tuesday mornings)

Biddulph Health Centre
Princess Street, Biddulph, Stoke on Trent, ST8 6JN
(Appointments Tuesday and Wednesday afternoon)

Cheadle Health Centre
Well Street, Cheadle, Stoke on Trent, ST10 1EY
(Appointments Wednesday mornings)

Kingsbridge Medical Centre
Kingsbridge Avenue, Clayton, Newcastle, ST5 3HP
(Appointments Wednesday afternoons)

Kidsgrove Health Centre
Mount Road, Kidsgrove, Stoke on Trent, ST7 4AY
(Appointment all day on Thursdays)

Lyme Valley Medical Centre
Lyme Valley Road, Newcastle, ST5 3TF
(Appointments all day on a Monday and on a Thursday morning)

Baldwins Gate Surgery
1 The Poplars, Toll Gate Avenue, Baldwins Gate, ST5 5DA
(Appointments Tuesday mornings)

Alton Primary Care Centre
Hurstons Lane, Alton, Staffordshire, ST10 4AP
(Appointments every other Friday afternoons) 

Endon Hearing Care Centre
Station Buildings, Station Road, Endon, Stoke on Trent, ST9 9DR

Home visits are also available at the GP's request.

Please note all appointments at these hearing clinics is via appointment only.

Hearing Health Drop in Centre for retubes and batteries available at Endon only.

Driving Down Wait times:

All patients are contacted within 24 hours of the referral from GP being received.

We aim to appoint all new referrals with a hearing test appointment at their choice of venue within approximately 14 days.

We aim to fit patients requiring digital hearing aids 3 - 4 weeks after the test.

We will book at follow up six weeks after the hearing aid fitting to check on patient progress and also make any necessary adjustments.

The NHS Endon main reception telephone number: 01782 504109. (Please quote reference NH NS 01.)